Overview: ID Watch, an ID theft protection service by Intelius, provides its customers with fraud monitoring of black market and other suspicious websites where customers’ identities could be illegally sold or traded. They also offer customers an identity theft recovery kit as well as access to 24/7 ID theft specialists. Considering ID Watch’s negative reviews and complaints from the Better Business Bureau, potential customers should consider looking into other ID theft protection services.
Features: ID Watch primarily monitors online black markets and websites for misuse of customers’ personal information. However, they also offer 24/7 access to ID theft specialists if customers have any questions or concerns. Customers may also access their extensive online FAQ section. If customers do become victims of identity theft, then ID Watch will help them recover damages by providing a $25,000 warranty. Potential customers should keep in mind that ID Watch only protects standard information, such as addresses, phone numbers, public records, social security numbers, and loan request and/or insurance records.
Summary: ID Watch, overall, lacks some key important features that other ID theft protection companies offer. For example, customers are unable to initiate fraud alerts and credit freezes or obtain credit history reports. ID Watch also does not remove customers from junk mail lists or provide any free anti-virus software. Considering ID Watch’s lack of features and bad reviews, individuals should look into more reputable companies for ID theft protection.